Terms of service

Terms of Service

Welcome to HIVE Food Company! These Terms of Service ("Terms") govern your access to and use of our website (eathivehoney.com) and services. By accessing or using our website, you agree to these Terms. Please read them carefully.

1. General Information

1.1. Company Details: HIVE Food Co. is a Texas-based company specializing in handcrafted, premium artisanal honey products.

1.2. Acceptance of Terms: By accessing our website or purchasing our products, you agree to abide by these Terms and any applicable laws and regulations.

1.3. Modifications: We reserve the right to update or modify these Terms at any time without prior notice. Continued use of our services constitutes acceptance of the modified Terms.

2. Eligibility

2.1. You must be at least 18 years old or the age of majority in your jurisdiction to use our services or make purchases.

2.2. By using our website, you represent that you have the legal authority to enter into these Terms.

3. Orders and Payments

3.1. Pricing: All prices listed on our website are in U.S. dollars and are subject to change without notice.

3.2. Payment Methods: We accept major credit cards and other payment methods as indicated at checkout. Payments are processed securely through our third-party providers.

3.3. Order Acceptance: We reserve the right to refuse or cancel orders at our discretion, including for errors in pricing, product availability, or suspected fraudulent activity.

3.4. Taxes: Applicable taxes will be added to your order based on your location and in accordance with state and local laws.

4. Shipping and Delivery

4.1. Shipping Policy: Orders are processed and shipped within the timeframe stated at checkout. Delivery times may vary based on location and shipping method selected.

4.2. Risk of Loss: Once products are shipped, risk of loss passes to the customer. We are not responsible for delays or damages caused by the shipping carrier. 4.3. International Shipping: Customers are responsible for any customs fees, duties, or taxes associated with international orders.

5. Refunds and Exchanges

5.1. Please refer to our Refunds and Exchanges Policy for details on eligibility and procedures.

5.2. Refunds are issued only for defective, damaged, or incorrect products as outlined in our policy.

6. Intellectual Property

6.1. All content on our website, including text, images, logos, and product descriptions, is the property of HIVE Food Co. and is protected by intellectual property laws.

6.2. You may not use, reproduce, or distribute our content without prior written consent.

7. Prohibited Activities

By using our website, you agree not to:

  • Engage in fraudulent or illegal activities.
  • Violate any applicable laws or regulations.
  • Interfere with the security or proper functioning of our website.
  • Use our website to send unauthorized advertising or spam.

8. Limitation of Liability

To the fullest extent permitted by law, HIVE Food Co. shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. This includes, but is not limited to, loss of profits, data, or goodwill.

9. Disclaimer of Warranties

Our products and services are provided "as is" without warranties of any kind, whether express or implied. This includes, but is not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles.

11. Dispute Resolution

11.1. Informal Resolution: In the event of a dispute, please contact us at info@eathivehoney.com to attempt resolution informally.

11.2. Arbitration: If a resolution cannot be reached, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

12. Termination

We reserve the right to terminate or suspend your access to our website and services at our discretion, without notice, for any violation of these Terms.

13. Contact Us

If you have any questions or concerns about these Terms, please contact us at: